Grievance redressal
Consumer complaints for marketplace listings, billing, and privacy — demo SLA aligned with IT Rules.
Grievance Officer (demo): Operations Desk · services@uneed.in
SLA (demo build)
- Acknowledgement within 24 hours on business days
- Resolution target 15 days for listing fraud / impersonation
- Privacy deletion requests 30 days (see privacy dashboard)
File a ticket via Help & grievance — tracked in Operations admin queue.